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If waiting on hold isn’t your style, you can use United Airlines live chat feature. Simply head over to their website, navigate to the Help section, and select the chat option. This connects you with a real person who can assist you just as well as phone support can.
3. Reaching Out on Social Media
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For less urgent issues, emailing United Airlines is another option. While response times can be longer, this method ensures that you have written documentation of your issue and any communication regarding its resolution.
Step-by-Step: Talking to a Live Person via Phone
Listen to the automated prompts and select the option that best matches your issue. Typically, you’ll want to choose options like “existing reservations” or “technical support.”If prompted to enter your itinerary number but you don’t have it, pressing “0” can sometimes bypass this step. Repeat “agent” or “representative” when asked what you need. This often speeds up the process.
Important Numbers for International Callers
If you’re calling from outside the U.S., here are some useful numbers:
United Airlines UK:
United Airlines phone number en español :
United Airlines Canada: (1-877-627-5035
United Airlines Australia:
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Stay on the line and remain patient while waiting for a live representative.
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Alternative Ways to Contact United Airlines Customer Support
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Live Chat Support
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Visit the United Airlines Help Center
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Choose the relevant issue and connect with an agent who can assist you immediately.
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Twitter: @United Airlines – Send a direct message for help.
Facebook: United Airlines Official Page – Post your query or send a private message.
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Download the United Airlines App from Google Play or Apple App Store.
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Call or chat with a customer service representative directly from the app.
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Log in to your account and visit the Help Center.
Select Email Support and submit a detailed request with all necessary details.
Expect a response within 24-48 hours, depending on the complexity of your issue.